He fills all the intrinsic, ramps up the internal structures and the contents for major projects. Norizan has “been there, done that” in the hospitality sector. He had been in charge of recruitment, management and training development of talent for various luxury hotels around the world. In Fairmont Hotel Makkah, Saudi Arabia, he went on to establish a HR department managing a staff strength of 3000 employees. Norizan is also a certified Lean Six Sigma practitioner. He is currently an Adjunct Lecturer at various institutes of higher learning (Hospitality and Business modules) in Singapore, and consults for clients pertaining to hospitality and customer service. His academic qualifications are backed by Executive MBA certification from Switzerland in International Marketing and Post Graduate certification in Higher Education from Cardiff Metropolitan University. In order to further his knowledge in education industry, he went on further to gain Advanced Certificate in Training and Assessment (ACTA), as well as the Specialist Diploma in Applied Learning and Teaching (SDALT).